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SERVPRO #9470 Staff & Teams

Franchise Team Photo 2021

As our teams work in to a new year, here at SERVPRO franchise #9470. Our staff & teams are cross trained as well, so that we as a restoration provider can always remain ready 24/7 and are quickly prepared as teams to arrive, assess, and get started on whatever the disaster is in your homes or businesses throughout Mohave County and La Paz County. We are a family ran business that always takes a pride in resolving and repairing fire damage, water damage, mold, asbestos, lead, and several types of cleaning for you. We look forward to providing safe, top-quality restoration to make your property "Like it never even happened." We will stay ready for your needs 365 days per year, our office hours are from 7 am to 4 pm and we always have an on-call Crew Chief ready to take your call day or night 7 days per week. We thank you for your business.

Storm damaged Roof & Awning

Wind Storm Damage

Living in a hot desert, shingle roofs get old and dry out. Mobile Homes and homes with old style shingles are the type that really get hit hard by storm season. When this is ignored and not repaired, the entire situation escalates causing water to drip in to ceiling cavity, build up, then that is when the water really damages the home internally.

By the time the customer decided to get help, the outer roof and awning damages from the storm, had ruined the inner ceiling as well. The team at SERVPRO was able to help quickly in doing a temporary Tarp type covering outside, then began assessing the inside damages for the customer. 

This customer was able to get assistance financially from her Home Insurance which was a very safe choice for her as the mold growth between ceiling and damaged roof proved to have been growing quite a while from prior rain.

Storm leak came through in Parker area

Ceiling weighed down by water leak

Mobile Homes are easily affected by heavy wind and rain storms. Our Parker area customer had a roof leak and the water that came in through this area, was collecting within the ceiling and roof rafter area until it weighed enough to push the ceiling down inward at the kitchen area.

While work is being done up on roof, we have secured the fallen ceiling and will repair that once leak is repaired on roof.

Job too big for self repairs

Sewage and Moisture under home

Many times homeowners hope to do their own repairs and when this home owner looked underneath he realized the sewage, wet & muddy dirt, mold, and build up was way to dangerous to attack on his own so he called SERVPRO who suited up and cleaned and fully repairs this long time leak as well as all the mold and damages inside their home from this leak. The customer was very wise to allow SERVPRO to keep the family safe by cleaning this up properly and repairing the damages.

Drying Out 1 room in home

Barrier built for dry out

When 1 room gets a leak and needs heavy dry out, a barrier is very important to get right so that all machines can stay in an area designated for dry out.

Home Fire Restoration

Encapsulation before rebuild

Home Fire clean up and full encapsulation done to framing before rebuild

Local Mechanic gets his floors restored by SERVPRO

Cleaned and Buffed garage Flooring

In Lake Havasu City, we have a semi-retired mechanic who loves caring for his customer's and takes a real pride in his little shop.

He is an appointment only mechanic, had started seeing a lot of wear on his flooring including a build op of a slippery degreaser from the times he had tried cleaning the floors himself.

Because SERVPRO INDUSTRIES is the products line all SERVPRO's use and that these products way surpass any products available online or in stores, to the public, he contacted SERVPRO of Lake Havasu City for help.

Our products and unique cleaning and buffing techniques really made his whole floor area like brand new and also removed the slippery surface.

Wind Storm Roof Damage

High Wind Roof Damage

High winds during Monsoon sweeps through Kingman causing Customers home roof to loose many shingles and knocked the tree over in to their roof.  SERVPRO can help remove debris from the wind damage and also tarp over the damaged roof to prevent further damages until a licensed roofer can make the proper repairs. 

Inside Damage to Roof and inner ceiling during a Monsoon Storm

Monsoon Storm Damage

Not only does storm damage really affect the outer roofs in Lake Havasu but the storm can be strong enough that it rips the whole roof off and actually damages inside the home clear through the inner ceilings as well.

Before and after photo of duct system cleaning combined into one photo.  Left side dirty, right side clean.  Before and after

Areas of your home you may have forgotten to clean.

To maintain your clean ducts, it's recommended to have your duct system cleaned once or twice a year living in the Arizona dust.  SERVPRO has top of the line equipment to provide a professional cleaning for your home.  

A couple inches of water flooded streets in Lake Havasu City Arizona.  Vehicles driving and splashing water from the tires

Monsoon season in Lake Havasu City

If your home or business has been damaged by the storms, our technicians at SERVPRO of Lake Havasu City/Bullhead City/Kingman are here to help with the solution to fix your problem.

Living room with furniture and contents with white tape placed as an out line of a body after a crime scene

Crime scene and trauma clean up

SERVPRO of Lake Havasu City/Bullhead City/Kingman has a designated trained and certified crew to provide the proper sanitize and cleaning process needed after a crime scene or a traumatic situation on commercial or residential property.  We get the job done right the first time! 

commercial bathroom after the removal of affected wall tiles and drywall behind the toilet and sink. Cleaned and sanitized.

Not all water is clean water.

This was the aftermath of a toilet overflow.  Affected areas assessed by a calibrated moisture meter.  Materials had to be removed according to Institute of Inspection Cleaning and Restoration Certification (IICRC) standards due to the type of water affecting materials. 

drying equipment staged at the entry of a local hospital that had a water damage.

Large loss? Call the experts in restoration!

Local hospital had a major flood after a pipe break in the middle of the night.  SERVPRO of Lake Havasu City/Bullhead City/Kingman on call crew responded immediately to start the water extraction and mitigation process throughout the night.  The owner of SERVPRO of Lake Havasu City/Bullhead City/Kingman along with two production managers and a relief crew made contact with the risk management team of the hospital to brief them of the damage assessment and the process of further procedures that would need to take place, such as pack out of the affected areas and plan of mitigation.  Hospital management staff was briefed each day until mitigation was completed.  When disaster strikes and time is of the essence, call the experts in the restoration industry.

Residential garage fire with fallen drywall and insulation on top of a classic car. Black visible smoke damage throughout

Disaster strikes at a residential property

Local fire started in the garage.  Fire can damage your most prized possessions at a moment's notice.  This type of damage can cause a homeowner to feel devastated until they call SERVPRO of Lake Havasu City/Bullhead City/Kingman.  The owner was extremely happy with how quickly SERVPRO was able to clean up the debris and soot.   

commercial building had a roof leak after the rain. Ceiling tile saturated to the point of breaking and falling to the floor.

Rain will find your leak in the roof

Commercial building had a roof leak over the weekend saturating the ceiling tile to the point of collapsing and affecting the drywall and commercial grade carpet.  We extracted the water from the carpet and dried the affected area. 

supply room of a commercial building that had a fire started by an industrial dryer. Created smoke damage

Commercial building fire damage in the supply room

Fire started in the supply room of a commercial building, cause of loss was an industrial sized dryer that malfunctioned and overheated.  Severe smoke damage throughout the area and a strong odor filled the supply room.  Our SERVPRO of Lake Havasu City/Bullhead City/Kingman technicians are certified in fire and smoke restoration.   

The inside of a gas station convenience store looking towards the guest bathroom.

Available to our local stores

Local gas station had a flood in the guest bathroom causing damage and disruption to the business.  No matter the building, SERVPRO is here to help with all your restoration needs to keep your doors open to the public.  

Aftermath of a water damage in a living room with furniture.  Water extraction with an electric scooter technician operated.

Weighted extraction removes over 90% of the water.

Weighted extraction is used to remove large amounts of water from carpet and pad for quick response to starting the proper dry out.  The quicker you can extract water, the less damage to your house.  SERVPRO of Lake Havasu City/Bullhead City/Kingman, our technicians stay ready so that we can respond quickly. 

partial drywall removed in bathroom behind toilet area a previous mold issue covered up by kills white paint on drywall

Be cautious who works in your home.

This was a situation where a local Lake Havasu City customer had a previous water/mold damage in their home.  Homeowner had called a company that claimed to be qualified to conduct a proper cleaning/remediation.  However the homeowner was left with secondary damages after the prior "unnamed" company sprayed a white kills paint over the affected area.  Such materials as the drywall, insulation, carpet, padding, and compressed wood material should be removed when saturated and there are signs of visible mold.  True wood material and wood framing can be remediated and sanitized.  Don't be a victim to bad service, have the job done right the first time.  Call SERVPRO of Lake Havasu City/Bullhead City/Kingman, the restoration specialists you can trust.

flooded office in a commercial building with doctor's equipment and a (blue) water extraction hose.

Commercial building flooded

Local pain management facility was completely flooded over the weekend by a broken toilet supply line.  All of the wood laminate had to be removed due to the water damage.  SERVPRO technicians extracted all the water and dried the commercial building while being mindful of the pain management medical equipment and preventing any further damages.  

Drying process with 4 air movers at the entry of a residential property after water damage affected tile flooring and walls

Residential water damage.

Professional mitigation and drying at a residential water loss.  Equipment clean and organized in the affected area during the drying process to allow for safe foot traffic to prevent a tripping hazard for occupied homes. 

Garage fire boarded up. Garage door removed and temporarely placed in the driveway, black smoke visible on stucco.

Residential garage fire

Local residence suffers from a garage fire.  SERVPRO of Lake Havasu City/Bullhead City/Kingman immediately removed the damaged roll up garage door and boarded up the opening for security of the home.  SERVPRO also completed the fire restoration in the garage, to include the smoke and odor cleaning inside the rest of the home.  

The aftermath of a fire in a commercial kitchen.  Black smoke visible throughout the kitchen

Kitchen fire at a local restaurant

The aftermath of a fire and smoke damage in a commercial kitchen.  Smoke and odor affected the entire restaurant, forcing the restaurant to close the doors for business.  SERVPRO of Lake Havasu City/Bullhead City/Kingman mitigated the affected areas with proper cleaning and restoration to include removing the smoke odor throughout the restaurant.

Large dehumidifier in the middle of a x-ray room, drying process after a water loss at the physical therapy building

Commercial building drying.

This was at the physical therapy building in Lake Havasu City that had a water loss.  SERVPRO of Lake Havasu City/Bullhead City/Kingman extracted water from the affected areas and had the dry out completed in approximately 4 days. 

Large home with a sunken in living room, 3 feet deep, that had been flooded with water.

Sunken in living room

A home with a sunken in living room that had been affected by a water damage.  Water was close to 2 feet in depth inside the sunken in living room, furniture in the living room was floating.  

room affected by water being dried out by air movers and injecto dry, small yellow tubes providing air floor into the wall

Advanced drying equipment

SERVPRO of Lake Havasu City/Bullhead City/Kingman are equipped with the knowledge and advanced drying equipment in the restoration industry.  The injecto-dry system is designed to dry inside the wall cavity of the affected area, for walls that are insulated.  If the water damage was a source of clean water, drywall can be dried in place. 

Aftermath of a garage fire. Two vehicles burnt down to the frame. All the drywall and insulation no longer intact.

Fire damage

This was the aftermath of a large fire in the garage.  Garage fires are very common.  The cause of fire on this particular loss was unidentified.  Fire cleanings are done with extreme detail as soot can affect even areas that did not catch on fire.    

Bathroom vanity with the vanity doors open.  The drywall is visible at the back of the vanity with visible mold growth

Trapped moisture creates microbial growth

This was a situation where the home owner was away for weeks at a time and was unable to catch the leak in time to prevent further damages.  Water leaked behind the vanity and without immediate mitigation, microbial growth starts to affect the wet material.  

Contents cleaning warehouse with the Esporta washing machine as a focal point

iS4000 Esporta Washing Machine

SERVPRO of Lake Havasu City/Bullhead City/Kingman is dedicated to the restoration business.  We have state of the art equipment and the latest cleaning technologies in the restoration business.  This is the iS4000 Esporta washing machine and arguably the best washing machine of all time in the cleaning industry.  Restoring the items that are impossible to replace. Cleans all soft goods to "food grade clean", no matter if it was damaged in a sewage backup, smoke damage from a fire, or it was affected by mold in a water damage. The Esporta removes 99% of the organic and inorganic contaminants. 

SERVPRO warehouse area to clean customer contents with multiple cleaning stations, such as washing machines, tables, ironing

Contents Cleaning Stations

The other part of our contents warehouse is set up with cleaning stations for the contents cleaning and restoring process.  Our goal is to always exceed our customer expectations.  No contents go uncleaned!

SERVPRO contents enclosed  warehouse with stacked SERVPRO boxes filled with customer contents

Contents Warehouse Storage

The SERVPRO of Lake Havasu City/Bullhead City/Kingman contents department has a dedicated crew to conduct a professional pack out if needed.  Technicians are well trained and take all precautions while cleaning and storing all your contents during the water mitigation or mold remediation process.

SERVPRO drying equipment inventory on shelves in a warehouse.

Equipment Inventory

SERVPRO of Lake Havasu City/Bullhead City/Kingman has all the equipment in our inventory for the proper water mitigation needed.  Equipment is cleaned after each job and loaded back into the vehicle's, ready for the next job. 

New carpet cleaning vehicle

New carpet cleaning vehicle

SERVPRO has a new carpet cleaning vehicle to add to the fleet. The vehicle has a reflective wrap so that it can be easily visible during the night time hours.  Call SERVPRO for your carpet or tile/grout cleaning. 

Large commercial hallway with many doors.  Drywall removed up to two feet, which has been covered with black plastic


   This was a very large water loss at a commercial building that affected most of the first floor. The commercial business never stopped their work.  We had to go section to section cutting the dry wall and keeping a clean and safe environment.

Inside a residential home after all drywall, insulation, and flooring has been removed.  Cleaned and sanitized.


  This house fire ran wild through the whole inside of the house. The house was vacant at the time of the fire. This particular picture is of the living room,  after everything has been removed down to the wood frame.

middle of a fire mitigation process. drywall removed from walls, damaged drywall on the ceiling with dark smoke damage

Bedroom Fire

This is a picture of a bedroom fire in Lake Havasu City, AZ.  We took out all the contents and dry wall. We came back shortly after this picture was taken and did the full reconstruction.

  SERVPRO Of Lake Havasu City, Bullhead City, and Kingman, AZ

Asbestos Abatement

Full Containment of Asbestos removal in Lake Havasu City, AZ. We have a specific educated and trained crew, that does all of our residential and commercial Asbestos jobs. 

  SERVPRO of Lake Havasu City, Bullhead City, and Kingman.

Residential hallway with 6mm plastic containment barriers on each side of the hallway

Asbestos Abatement

Full Containment of Asbestos removal in Lake Havasu City, AZ.  Asbestos abatement is a highly regulated process due to the health risk factors that asbestos containing material can cause to the human body.  At SERVPRO of Lake Havasu City/Bullhead City/Kingman each mitigation crew chief is a certified asbestos supervisor.