SERVPRO from start to finish
To have a fire take over the investment of your Hair Salon where employees, customers, and yourself, frequent and make their income inside this place, is a real loss.
The Salon owner had never thought about a loss such as this and was not at all aware of who handles these situations. Her customer told her about SERVPRO and told her SERVPRO is amazing because they work hands on with your insurance company, do all clean up and the report of all damaged items as well. Once clean up is done SERVPRO will completely clean all Ducts and Deodorize as well as incapsulate the framing or any parts needing scrubbed and fully incapsulated before the SERVPRO Repairs and Restoration Team begin rebuilding the inside damage to its quality before the fire.
The Salon Owner worked with her insurance company as well as with the SERVPRO Project Manager to replan the rebuild, staying in the budgeting money from insurance that was preauthorized.
SERVPRO did agree to some changes the Salon Owner wanted to make and was also able to keep the constructional upgrades within the a lotted budget for the Salon owner.
When this Salon re-opened, there was no leftover fire odors, the salon was beautifully rebuilt, "Like it never even happened," and both the employees and the customers were very pleased with the air quality as well.