Living in a hot desert, shingle roofs get old and dry out. Mobile Homes and homes with old style shingles are the type that really get hit hard by storm season. When this is ignored and not repaired, the entire situation escalates causing water to drip in to ceiling cavity, build up, then that is when the water really damages the home internally.
By the time the customer decided to get help, the outer roof and awning damages from the storm, had ruined the inner ceiling as well. The team at SERVPRO was able to help quickly in doing a temporary Tarp type covering outside, then began assessing the inside damages for the customer.
This customer was able to get assistance financially from her Home Insurance which was a very safe choice for her as the mold growth between ceiling and damaged roof proved to have been growing quite a while from prior rain.