Windstorm Roof Damage is common
Windstorms are a seasonal happening and whether your roof is tile, shingles, or other materials, year after year, the wind wears out the roof.
It may even be a small place that gets damage.
Leaks are actually the concern as during storm seasons, winds damage roofs and that is what allows the rain in.
Homeowner's Insurance doesn't always cover wind damage unless it has been included in the policy which is why even a small place of damage should be repaired immediately.
If the insurance policy does cover wind damage, you must file claim right away, following the event, and that customer did.
Normally, since SERVPRO is known and preferred by Home Insurance Companies, they are who guides the homeowner to contact SERVPRO for help which was the case here as well.
With the damage only loosening 1 section, SERVPRO was on site the morning after, and was able to fully repair these shingles, "Like it never even happened."