Storm Damage affects customer's rooftop

4/3/2020 (Permalink)

Storm Damage- often brought on by high winds and rain, really tears up shingles, especially if the homes' roofs are more than 15 years old.

In a recent storm, SERVPRO was a first responder for a home a resident had just moved in to. She acknowledged the roof being an older shingle roof. When the storm hit,  she never even considered roof issues.

It was 3 days later, she went to turn a light on and the light switch seemed not to work.

In further looking, she also noticed damp walls however it was not actually visible. She was advised to call an electrician who did evaluate and told her she had a bad leak that had damaged her electrical and before he could repair electric she needed to get the leak repaired as it was a safety concern as well.

Her insurance told her it should be SERVPRO that they use as SERVPRO can first do a board up on the roof to promote no more leaks, then she could move forward with dry out and mold safety check, also provided by SERVPRO.  Her insurance further explained that when a home has had a leak, mold concerns are high and only a SERVPRO could they guarantee a safe dry out and mold mitigation process.