Being there for family who had Home Fire

4/16/2020 (Permalink)

SERVPRO Esporta Cleaning Center

It certainly is a shock and very unknown area of life when a family wakes up in the night to heavy smoke and is forced to think and act so quickly even from a deep sleep-about a situation most of us will never experience and others have no previous experience with. This is one situation everyone reaches out to their insurance provider about however the first response if the Fire Dept. The Fire Dept works diligently to bring the family and pets to safety and put the fire out all in an immediate first step. From there, the windows will need boarded up to protect their home and belongings and so that the property remains untouched for the Insurance Visit to the home.

SERVPRO- is the next and part of the First Responders and this is availalbe 24/7.

We send our Team immediately whether day or night! SERVPRO works along side the Fire Dept to secure the home and from there, SERVPRO ends up working very hands on with the Families Insurance to help clean out all Personal Content. SERVPRO does a Pack Up, takes all belongings to our Facility to put through our Esporta Cleaning System and we talk with the family to be sure we understand what's MOST important for them to have back the soonest.

We run the items through Esporta and deliver them back right away and continue working on clearing out the Fire Odors, Soot, Fire Damaged Structure. While the Family lives, and resides in temporary housing provided by insurance, SERVPRO works at clean up and full restoration of their home. Once all the home is safely repaired, we provide a courtesy Cleaning and bring the family home. This makes for the fastest recovery and offers them their home again "Like it never even happened."