Leak damaged kitchen
No matter what causes a water leak, the rooms closest by each leak, really suffers and in this case, it is the customers kitchen that ended up with the most inside damage that is going to require new flooring and drywall after dry out. Customer's never plan for these types of situations and having Homeowner's Insurance is certainly critical.
This homeowner, is on a very strict budget so her insurance company was key to helping with this disaster and the insurance company advised they use SERVPRO because they are fast and efficient as well as that SERVPRO is not just a disaster mitigation company but also a Construction Repair Company so insurance approves all the required work all in one process and step. This is great for the customer, as it brings them completely though the process all the way to the end where the home is fully restored. SERVPRO was able to remove the water, replace drywall, and fully repair her home.