Fire Damage Restoration Process

Fire Damage in Residential and Commercial Buildings, SERVPRO always makes the entire job a top priority because the damages are not just tragic to the people living or working in these spaces but there are always a lot of personal belongings attached to out of pocket costs for their losses that need replaced, restored, and the space cannot be used until all repairs are complete.Here at SERVPRO, we have carefully built teams of many talents which we schedule in steps through-out the whole process.

We first live by our 1-4-8 process. 1 hour to contact the new customer in need. 4 hours to be on seen with our first team as First Responders. 8 hours to provide the damages and loss reports to the customers insurance company. After these steps are completed, SERVPRO then begins a professional plan to attack the clean up, plan with the homeowner or business owner what their goals, wants, and needs are in fully restoring, rebuilding, repairing their building or home.

SERVPRO will demo all affected areas. Then we also provide a team who carefully packs up content. If content is damaged we can make those items priority to run the Esporta Cleaning Machine to remove soot, chemicals, and clean items to a close to perfect and 100% sanitary level before the return of these important items. Then full rebuild is completed by SERVPRO Construction Team. SERVPRO will do all aspects of work to make it "Like it never even happened."

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (928) 855-9111

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

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