Recent Why SERVPRO Posts

Dry Out Process perfected

6/17/2022 (Permalink)

Very Clean work in drywall removal This is a room just after drywall and baseboard removal was completed at the water damaged area for our customer.

With just over 1700 SERVPRO franchises across the nation, it is not hard to recognize that SERVPRO is the trusted leader n drying out commercial and residential properties after the property experiences a flooded area and water harms the materials the home or building is built with.

That is very dangerous when left moist or when a complete dry out is not do not correctly.

That is WHY SERVPRO is the safest and smartest choice when needing water and mold remediation.

SERVPRO sends very experienced teams very quickly no matter what time of day or what day it is!

Drywall, baseboards, damaged and wet flooring and any other materials will be removed immediately when SERVPRO arrives to take care of the catastrophic situation.

The team will also test for moisture levels and mold growth as well and then plan the exact plan of resolution according to the needs.



9/7/2021 (Permalink)

Reconstructed bathroom All new construction showing the fresh beautiful materials used to rebuild this home as well as the quality of the work done by SERVPRO

What sets SERVPRO apart and above the other restoration providers is the fact that SERVPRO never stops from the time they arrive to any disaster, to the time our clients get to come back & live and enjoy their fully reconstructed homes or businesses.

This home was a full interior loss due to fire damage. SERVPRO was first to respond, completed demolition, clean up, communicated daily with the homeowner, handled all insurance claim paperwork for every step of the process, and while fully rebuilding this home for the homeowner, he was able to remain hands on in all new materials chosen. 

Here at SERVPRO, our teams are built of skilled reconstruction employees who have great experience in drywall, electrical, flooring, appliances, plumbing, and paint.

It is always a great accomplishment when our teams finish and walk the homeowners through their new homes, then to hand over the keys to a fully rebuilt, fresh and safe home for the families whether the damage starts with a flood, mold, fire, or storm damage.

SERVPRO stays until the mess is fully repaired

6/4/2021 (Permalink)

Still very wet! This shows left over moisture everywhere after a competitor left the home

While SERVPRO has served as the #1 leader across the nation in restoration and water loss since 1967, as time passes, there are many other new groups trying to become restoration type providers as well.

Here in Mohave County we know of at least 3 other restoration companies and once in a while an insurance company calls us here at SERVPRO "after the fact" that the customer had used a restoration company however the team came in, tore up the damaged materials, then left. Now the family and the insurance company are asking for SERVPRO to come help get the area dry and repaired.

When our team arrives, there is typically mold growing and very wet surfaces with no true dry out technique provided.

This causes SERVPRO to start all over because a proper dry out is so critical to do correctly or later there will be new mold growth and our construction team is not allowed to repair any poorly dried out premise.

Sadly- this causes more time and money for the homeowner, so this is WHY SERVPRO should be your #1 thought in any water damage situation day or night, 365 days per year... SERVPRO!

SERVPRO fully rebuilds the damaged areas

5/27/2021 (Permalink)

proper demo to remove all mold demo and mold removal to properly prep this home for full repair done by SERVPRO

There are many times that an insurance company contacts us to assess a home that another restoration provider had worked on a water loss at.

Homeowners often decide to use a newly established restoration provider to hope to get a better deal, maybe even because they know someone there at the business. So often, these providers are good responders and get right to drying a home or pulling baseboards or halfway starting a demo of the mess...

Then- they tell the customer it's dry, hand them a business card of who they may wish to call for repairs, and then leave.

This leaves the home in total disarray and the family unable to live normally so they complain to their insurance who then suggests they should have contacted SERVPRO because SERVPRO stays on the job until it is fully rebuilt or repaired and usable, all in the same insurance claim.

When we arrive, we find more mold and advise the insurance company we are unable to start repairing the home until all the mold is properly removed.

Once the family experiences the SERVPRO teams finishing the demo, removing additional mold, and then fully rebuilding their home, ourselves...

That is when the customer realizes that not all restoration providers are of the same level or quality.

"Like it never even happened."

5/19/2021 (Permalink)

The mess we walked in on Photo shows the mess we walked in on and clean up

When SERVPRO of Lake Havasu City/Bullhead City/Kingman is called regarding any type of home or business catastrophe, SERVPRO has a variety of certified and skilled teams that will get the job cleaned up, no matter what type of job it is.

Whether fire, water, or bio-hazard, the mess will be handled fast with SERVPRO as your restoration provider.

Bio-Hazard, can be the results even when a water loss occurs because toilets and septic tanks can over flow and spill waste out everywhere.

No job is to large, to small, to dirty, or to messy to clean up here at SERVPRO.

We take pride in keeping teams with many skills ready to help and we also take a pride in how we leave the job, which is as though the problem never occurred.

This is where SERVPRO's across the nation and our local franchise always use the statement "Like it never even happened."

Why SERVPRO exceeds the competition

4/22/2021 (Permalink)

SERVPRO Repairs The many services included when a customer chooses SERVPRO

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

SERVPRO is unique too in that our staff is built of skilled construction teams that come in after the water or fire damage is cleaned up, and completely rebuild the home or business back to a safe and fresh space for our customers.

This makes for a much faster completion for the customer and is normally approved by the same insurance claim which truly makes a seamless restoration and much less stress for the home or business owner as well.

This works well so there is no delay or time wait between mitigation of the loss and repair of the loss. 

Our goal is peace of mind for the customer, that's WHY SERVPRO.

Remodel and Repair

4/22/2021 (Permalink)

Damaged bathroom fully remodeled From flooring to drywall and baseboards, his bathroom is ready thanks to SERVPRO

When customers first call after a fire or water loss that damages their home, they are mostly concerned about the mess.

Of course, we start with our certified finest crew for the mess and clean up as well as demo, and personal content are safely stored...

What truly sets SERVPRO LHC apart from our competitors is the highly skilled construction team that comes to fully repair and rebuild the premise.

SERVPRO replaces drywall, baseboards, paints the homes, and re-carpets or replaces flooring to best satisfy the home or business owner as well.

Our dedicated reconstruction manager consults daily with the customers to allow the customer to pick materials, make choices as we go, and to stay up on what step we are on and when their premise will be completed and ready to use again.

When the insurance claim is opened from the beginning, it just makes better sense to continue until the entire space is newly redone, in the same open claim.

Teams of Large or Small as needed

4/30/2020 (Permalink)

Made up of many skills in one restoration provider Multiple Teams arrive in Multiple Vehicles loaded with large amounts of equipment and workers to accomplish any size job.

When considering the limited crews n some of the smaller restoration companies and how a small team would ever be able to conquer a large loss call, once they arrived and recognized the situation must be mitigated quickly and for the size of the issue, its going to talk a lot more than 10 employees to get the water or fire disaster handled in the proper time frame, these smaller teams have no way to double up on men to work n a timely manner. Most medium or small restoration teams only employ so many certified and qualified team members for about 3 surrounding cities. At SERVPRO, every Team of Certified and qualified employees work together so when more equipment, more workers are needed right away, SERVPRO is always able to double up in size and double up in equipment for any size disaster. This is the reason most insurance companies always turn to SERVPRO for their customer's losses.

Mold Remediation & Repairs

3/26/2020 (Permalink)

Residential Repairs by SERVPRO This image shows a water loss that had been sitting for 3 weeks in the summer, so clean up & repairs is almost fully completed.

Many seasonal residential customers in our area leave their homes for several months out of each year to live in second homes across the U.S. This makes for trouble if their home is vacant and experiences a water leak from a broken plumbing pipe situation. Then the home sits in our hot summers from weeks to months before the homeowner returns to find mold growing way up their walls. When SERVPRO of Lake Havasu City / Bullhead City / Kingman and surrounding areas gets called to their home, our Team suits up before entering as by then they have mold and spores growing 4 feet or more up their walls. The water extraction, mold scrub and drywall removal is done quickly, however SERVPRO extracts, dries out, and scrubs the air to be sure all mold is removed, and the inside environment is safe! Once this is accomplished, and the drywall is removed, and the customer's insurance approves, SERVPRO sends their Repairs Construction Team in to rebuild. The customer's contents are safely stored in our warehouses, many personal contents have already been cleaned by our Esporta Cleaning System back in our warehouse, then packed safely or returned to the customer at their request. The picture in this blog shows all mitigation completed and the drywall already replaced by our Repairs Team. SERVPRO installed all new doors, finished drywall with texture and will be replacing baseboards and painting the walls to provide this customer a safe, cleaned up home that they can come back to "Like it never even happened," which is very important by SERVPRO standards.  

Inside Damage from exterior leak from roof

3/18/2020 (Permalink)

Leak located up at inside roof line This picture is taken from the inside at roof line in the affected bedroom, showing the wet wood

Once again, SERVPRO was a fast responder to this bedroom leak damage caused from a leaky roof that allowed water to leak down the wall, into her bedroom.

Normally, mold is already forming and as usual, SERVPRO did removed all molding in the home, the affected drywall was also removed. A Dry Out was set up and monitored over the week ed as well.

The customer was very pleased to know that SERVPRO was also going to be capable of sending the SERVPRO Repairs Team and completely rebuild and replace everything and paint to match exactly as the bedroom was before this trouble happened.

The dry out was a 4 day process, the insurance approval took 4 days, and once this all was approved, the Project Manager worked together with this customer to put a repairs plan in place which was also completed within an additional 6 days.

This means that this customer had everything resolved and her bedroom back to normal "Like it never even happened," in less than 2 weeks.

This is why SERVPRO!

SERVPRO - "Like it never even happened."

3/10/2020 (Permalink)

SERVPRO - Esporta Certified Nationwide Team 24/7 Here is our SERVPRO LHC/BHC/Kingman Facility, the warehouse ESPORTA Cleaning System, and a Dry Out we set up after a water leak in a local Commercial

There are so many reasons why choosing SERVPRO is a very wise decision when in need during a Water Leak inside your home, during a Fire Loss in your home or garage, and also when in need of Bio-Hazard type clean up from an incident within your home.

SERVPRO is a "First Responder" to your home to help clean up and repair all issues from any unexpected situation.

No one plans for this and when you put your trust in to SERVPRO, they will always be in touch within 1 Hour, on site to help within 4 hours and will have a detailed update for you or your Insurance Adjuster if required.

SERVPRO can handle very large jobs in Commercial Buildings and are very happy to help just as quickly with small jobs.

SERVPRO is very different than other restoration type providers because SERVPRO is a "Start to Finish" Restoration Provider. This means from pulling baseboards, removing drywall, testing walls, drying out all water including moisture  the wall cavity, SERVPRO is also in the business of repairs so we take the situation all the way through to its restored state, "Like it never even happened."

This really speeds up the entire process as the Insurance Adjusters, Companies, and your Agent is able to approve the work one time and your entire home is restored with no new claims and no down time awaiting a Repair Contractor.

SERVPRO of LHC / BHC / Kingman is also known for being able to restore and return 85% of your important personal property as here at our warehouse, as we are a Certified Esporta Cleaning System Facility.

Not only can you have your affected and damaged or soiled items returned in like new condition but your Insurance Company will be able to close your "Loss Claim" saving $1000's of dollars which saves you in insurance type costs going forward, as well.

Lead in older homes

1/14/2020 (Permalink)

Lead Paint found on old home older homes before 1980, were painted w/ paint containing lead

Lead-based paint was used in approximately 38 million homes until it was banned for residential use in 1978.  Things you should know about when you live in a home that was built in 1978 or prior.  

Lead-based paints, when damaged or compromised, can have a negative affect on a person causing disabilities and behavioral problems.  Lead in dust is the most common way people are exposed to lead.  However you can also be exposed through soil or paint chips.  In most cases, lead-based paint that is in good condition is not a hazard. 

If you notice any peeling or chipped paint, Call SERVPRO of Lake Havasu City/Bullhead City/Kingman.  We can have the area tested and remediated if necessary.  If remediation is required, SERVPRO is qualified to properly remediate and repair the area.   

Faster to your Mohave County Water Damage Event

10/6/2016 (Permalink)

Water Damage on site at loss Water Damage is always an on-going concern for mold if not treated immedately

Water leak emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lake Havasu City/Bullhead City/Kingman provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Lake Havasu City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Lake Havasu City/Bullhead City/Kingman specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.